Requirements

• Technical background (education or professional experience in IT/Science/Engineering)
• Relevant working experiences in IT / Industrial / Field Service environments
• Outstanding communication and people skills, remotely and in person: you will be managing people as much as robots
• Willingness to learn something new every day, working at the cutting edge of technology
• Hands-on mentality and creative problem solving approach
• Personal interest in technology in general and robotics, IT, AI topics in particular
• Willingness to travel in Germany and abroad regularly
• Excellent time-management & pro-active communication skills
• Dedicated, focused and with an eye for detail relating to Customer Satisfaction
• Passionate about Robotics
• Fluency in English & German

ADDITIONAL QUALIFICATIONS

• Further languages
• Experience with software development
• Experience with command-line operating systems
• Experience with mechatronics or robotics
• Industry knowledge (Chemical, Oil & Gas, Energy)

Needed key skills

• Administrative skills
• Analytical Skills
• Attentiveness
• Certified management skills
• Common operating systems
• Conflict management
• Cooperation
• Creativity
• Customer Relationship Management (CRM)
• Customer Service
• Customer Support
• Desire to learn
• Development
• Information Management
• Interpersonal skills
• Language skills
• Management
• Meeting management
• Nonverbal communication
• Operating Systems
• Problem-solving skills
• Programming skills
• Remote communication (Zoom
• email)
• Research skills
• Selling skills
• Software proficiency
• Training
• Verbal communication
• Visual communication

Bonuses

Possibility of remote work with onsite events every 6 weeks. 30 days of total paid leave per year. 24th and 31st of December off (or time off in lieu). Daycare allowance of up to 200€ per child per month. Education budget of 2.000€ per employee per year. Access to 1:1 conversations with certified psychologists and a vast collection of webinars, workshops and more via Likeminded. Up to 500€ contribution to a standing desk for your home office. Company pension scheme with an additional 20% contribution from ER. Tuesday’s team lunches with a Lieferando (food delivery) budget. Frequent on- and offsite team events (check out the video below for an impression), weekly common lunches, and other Corporate Benefits. Regular and diverse workshops.