Experience: •Minimum 12 years of experience in IT Infrastructure and Delivery Management or related work experience •Experience in UAE or Middle East is desirable Education: •Master's Degree in Information Technology or a related field, with relevant professional certifications (e.g. ITIL, COBIT, MSCE, AWS, etc.) Key Skills: •MS Office •Knowledge of key IT metrics with the ability to track for progress •Knowledge of IT-specific technical requirements (e.g. best practice, legislation and regulation, methodologies, systems, third party providers) •Proficiency in English language is a must, Arabic is a plus