E-commerce and cloud services giant Amazon this week announced it will revoke law enforcement's right to directly request video footage from its popular Ring home security cameras. The move aims to address rising civil liberties concerns around police partnerships with private home surveillance networks.
Via a Wednesday blog post, Amazon-owned smart home company Ring said it has removed a Request for Assistance portal allowing authorities instant access to users' cameras. Instead police must now pursue traditional legal means like subpoenas for obtaining relevant home video as criminal evidence.
Digital rights group Fight for the Future called the rollback a tentative win after years sounding alarms on law enforcement's cozy relationship with Ring and its Neighbors community app. Critics argued the arrangement encouraged racial profiling and infringed on privacy expectations.
While police can still engage area residents through the Neighbors platform, they've lost a potent investigatory shortcut that once generated viral theft doorbell videos. But advocates say risks linger without comprehensive reform of surveillance infrastructure.
“Ring shutting down the red carpet surveillance portal is unquestionably a victory,†said Fight for the Future director Evan Greer. “But Amazon still envisions blanketed cheap cameras where people constantly watch each other."
Ring has attracted controversy since launching Neighbors in 2017 for suspicionless user video sharing masquerading as community trust-building. But the Request portal drew particular fire allowing authorities to easily canvass footage that may implicate innocent residents.
And with Ring commanding nearly 70% of smart doorbell market share, privacy groups argued participating police gained wide dragnet access absent oversight fueling oversurveillance.
Greer further contended each Ring deployment extends Amazon's data mining operation rather than security for owners. Camera data integration with other Amazon services compounds dangers she suggested.
For now, Ring seems eager to shake criticism without surrendering customer relationships with thousands of police agencies nationwide. But straightforward policy rollbacks may not satisfy calls to separate law enforcement interests from private spaces via corporate technologies.